Legal

Privacy Policy

Effective Date: January 1, 2025

Privacy Policy for Usiri Group

Usiri Group, we value your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information through our website and services, including:

  • Usiri Transportation of Parcels
  • Usiri Cargo
  • Usiri Car Rental
  • Usiri Bus Ticketing
  • Usiri Foundation

By using our website or services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information depending on the service you use:

a. Personal Information

  • Full name, email address, phone number, and postal address
  • Payment information (processed securely via third-party providers)
  • Identification details (driver's license, ID card for car rentals)
  • Travel details (for bus ticketing)
  • Donation and volunteer information (for Usiri Foundation)

b. Non-Personal Information

  • IP address, browser type, and device information
  • Cookies and usage data to improve website performance and user experience

2. How We Use Your Information

We use the information we collect to:

  • Process bookings, rentals, and ticket purchases
  • Communicate with you about your orders, services, and updates
  • Improve our services, website, and user experience
  • Comply with legal obligations and prevent fraud
  • Send promotional communications (with your consent)

3. Sharing Your Information

We do not sell your personal information. We may share it with:

  • Service providers who assist in delivering our services (e.g., payment processors)
  • Government authorities when required by law
  • Business partners involved in transportation or travel coordination

All third parties are required to maintain the confidentiality of your information.

4. Data Security

We implement industry-standard security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Cookies

Our website uses cookies to enhance your browsing experience. You may choose to disable cookies in your browser settings, but this may limit certain features of our website.

We use cookies for session management, analytics, and personalizing content.

6. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction or deletion of your data
  • Withdraw consent to data processing at any time
  • Lodge a complaint with a data protection authority

To exercise any of these rights, contact us at info@usirigroup.co.tz.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal data, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Usiri Group

GSM Plaza, Julius K. Nyerere Road, 2nd Floor

Dar es Salaam, Tanzania

info@usirigroup.co.tz+255 795 639 693

Also see our Terms of Service.